Privacy Policy – 6nnn Gaming Platform

1 Introduction

6nnn operates an online gaming platform that offers sports betting, live casino, slots, bingo and related entertainment services to players in Pakistan. This Privacy Policy explains how 6nnn collects, processes, stores and protects personal data belonging to our users, and sets out your rights in relation to that data.

When we refer to "personal data" throughout this policy, we mean any information that can identify you directly or indirectly — for example your name, CNIC number, email address, phone number, or your JazzCash or Easypaisa account details. We take our responsibility to handle this information carefully very seriously, and this policy is our commitment to being transparent about exactly what we do with it.

This policy applies to all players and visitors to the 6nnn platform, including people who browse without registering and people who hold active accounts. It covers data collected through the website, any associated mobile experience, and through interactions with our customer support team.

2 Data We Collect

6nnn collects personal data in several ways — information you provide directly when registering or using the platform, information generated automatically by your use of the service, and in some cases information received from third parties such as payment processors and identity verification providers.

2.1 Information You Provide

• Full legal name and date of birth (required for account registration and age verification)
• Email address and/or mobile phone number
• Residential address (required for identity verification)
• Government-issued identification document details (CNIC or passport number) when requested during KYC
• Payment method details including JazzCash account, Easypaisa wallet, bank account number or card details as applicable
• Any information you provide when contacting our support team by chat or email
• Responsible gaming preferences and self-imposed limit settings

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Device type, operating system and browser version
• Pages visited, time spent on each page and navigation paths through the platform
• Game sessions played, bets placed, amounts wagered and outcomes
• Login timestamps and session duration
• Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

• Verification results from identity and age verification providers
• Transaction confirmation data from JazzCash, Easypaisa, Raast, banks and card processors
• Fraud screening results from third-party risk management services

3 How We Use Your Data

The personal data 6nnn collects is used for the following specific purposes:

We do not use your personal data for any purpose not listed above without first obtaining your explicit consent or updating this Privacy Policy to reflect the new use.

4 Legal Basis for Processing

6nnn processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing your name, payment details and account information is necessary to fulfil the contract we have with you when you register an account and use the platform.
• Legitimate interests: We process certain data — such as IP addresses and login history — to protect the platform from fraud, ensure fair play, and maintain the security of all player accounts.
• Legal obligation: Identity verification and record-keeping are required to meet Know Your Customer (KYC) and anti-money laundering obligations.
• Consent: Where we send marketing communications — such as PSL season promotions, new game announcements or bonus offers — we do so only where you have given your consent, and you may withdraw that consent at any time.

5 Data Sharing

6nnn does not sell your personal data to third parties. We may share your data with carefully selected third parties only where it is necessary to operate the platform or comply with legal requirements. These include:

5.1 Service Providers

We work with third-party companies who help us deliver our services. These include payment processors (JazzCash, Easypaisa, Raast, banks and card networks), identity verification providers, cloud hosting providers, fraud detection services and customer support tools. These providers are only given access to the data they need to perform their specific function and are contractually required to keep it confidential.

5.2 Legal and Regulatory Disclosure

In some circumstances we may be required to disclose personal data in response to a lawful request from a court, law enforcement agency or regulatory body. We will only comply with requests that are legally valid and will disclose the minimum amount of data necessary to satisfy the requirement.

5.3 Business Transfers

In the event that 6nnn undergoes a merger, acquisition or sale of assets, player data may form part of the transferred assets. In such a situation, we will take reasonable steps to notify affected users before their data is transferred and becomes subject to a different privacy policy.

6 Payment Data

When you deposit or withdraw funds in PKR using JazzCash, Easypaisa, Raast, a bank transfer, a debit or credit card, or any other supported mobile wallet, the transaction is processed by the relevant payment provider. 6nnn retains a record of the transaction — including the amount, date, method and status — but does not store full card numbers or complete bank account credentials on our own servers.

Payment data is used solely for processing your transactions, reconciling your account balance, and conducting fraud and anti-money laundering checks. It is never used for any other purpose. All communication between your device and 6nnn's payment systems is encrypted using TLS.

7 Cookies and Tracking Technologies

6nnn uses cookies and similar technologies — including local storage and session identifiers — to make the platform work correctly, remember your preferences, and understand how players navigate the site so we can improve the experience over time.

7.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These keep you logged in, remember your session, and ensure game data is saved correctly. They cannot be disabled without breaking core functionality.
• Analytics cookies: Help us understand which pages are most visited, where players spend the most time, and where improvements could be made. Data is aggregated and anonymised.
• Preference cookies: Remember your language settings, notification preferences and responsible gaming limits so you do not have to reset them on each visit.
• Marketing cookies: Used only where you have consented, to show relevant promotional content based on your gaming interests — such as cricket betting promotions during PSL season or new slot releases.

You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent some features from working correctly. You can also opt out of marketing cookies from within your account settings.

8 Data Retention

6nnn retains your personal data for as long as your account is active and for a reasonable period afterwards. The specific retention periods depend on the type of data involved:

• Account data (name, email, contact details): Retained for the life of the account and for up to 5 years after account closure, to allow us to respond to any disputes or legal claims.
• Transaction records (deposits, withdrawals, bet history): Retained for a minimum of 5 years to meet standard record-keeping obligations.
• KYC / identity verification documents: Retained for the duration of the account and for up to 5 years after closure.
• Customer support correspondence: Retained for up to 3 years after the relevant interaction.
• Marketing preferences: Updated in real time when you change your opt-in or opt-out settings, and deleted when your account is permanently closed.

When data is no longer needed and the applicable retention period has expired, it is securely deleted or anonymised so that it can no longer be linked back to you.

9 Your Rights

As a 6nnn player you have the following rights over your personal data. To exercise any of these rights, contact our support team. We aim to respond to all data requests within 30 days.

10 Security

6nnn implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These include:

• TLS encryption on all data transmitted between your device and our servers
• Encryption of sensitive data fields stored in our databases
• Access controls ensuring only authorised staff can access personal data, on a need-to-know basis
• Regular security audits and vulnerability assessments of the platform
• Two-factor authentication options available for player accounts
• Automated monitoring for suspicious login attempts and unusual account activity

While we take every reasonable precaution, no system can be guaranteed to be 100% secure. If you believe your account has been compromised, please contact our support team immediately so we can investigate and take appropriate action. You can also help protect your account by using a strong, unique password and not sharing your login credentials with anyone.

11 Minors

6nnn is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will close the account immediately, void any activity on it, and delete the associated personal data. If you are a parent or guardian and believe your child may have registered on the platform, please contact our support team right away and we will act immediately.

We have age verification processes in place at the point of registration and before processing the first withdrawal. However, we also rely on users being honest about their age at sign-up. If you are under 18, please do not attempt to register on 6nnn.

12 Changes to This Policy

6nnn reserves the right to update this Privacy Policy at any time. When we make a material change, we will update this page with a new effective date and, for significant changes, notify registered players by email or in-platform message. It is your responsibility to check this page periodically. Continued use of the platform following any update to this policy constitutes acceptance of the revised version.

If you do not agree with any changes to this Privacy Policy, you should stop using the platform and contact our support team to close your account and request deletion of your data in accordance with your rights set out in Section 9.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal data has been handled, please get in touch with the 6nnn support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can reach us at: [email protected]

For information about account management and game rules, please also review our Terms and Conditions and visit our FAQ page which covers the most common questions in detail.

For tools to help you manage your gaming time and spending, visit our Responsible Gaming page where you will find deposit limits, cooling-off periods and self-exclusion options.